Privacy statement for Helder

Au pair agency Helder, located at Boomvalk 3, 1191 SB Ouderkerk aan de Amstel Nederland, is responsible for the processing of personal data as stated in this privacy statement.

Contact information:
Au Pair Bureau HELDER,
Boomvalk 3
1191 SB Ouderkerk aan de Amstel
The Netherlands

helder@helderaupair.com

Personal data that we process

Au pair agency Helder processes your personal data because you make use of our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

  • First name and surname
  • Telephone number
  • E-mail address
  • IP address
  • Information about your activities on our website
  • Internet browser and device type

Special and/or sensitive personal data that we process

Our website and/or service has no intention of collecting information about website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot verify whether a visitor is over 16 years of age. We encourage parents to be involved in their children's online activities in order to prevent the collection of information about children without parental consent. If you believe that we have collected personal information about a minor without that consent, please contact us at helder@helderaupair.com and we will delete that information.

For what purpose and on what basis do we process personal data?

Au pair agency Helder processes your personal data for the following purposes:

  • To be able to call or e-mail you if this is necessary to carry out our services.

Automated decision-making

Au pair bureau Helder does not make decisions on the basis of automated processing on matters that may have (significant) consequences for individuals. These are decisions that are made by computer programs or systems, without a human being (for example an employee of Au pair bureau Helder) in between. Au pair bureau Helder uses the following computer programs or systems:
Xsdot web server, application server, content management system.
See general terms and conditions Xsdot server at: https://www.xsdot.com/xsdot-user-license-agreement/.

How long do we retain personal data

Au pair agency Helder does not keep your personal data longer than is strictly necessary to achieve the purposes for which your data are collected. We apply the following retention periods for the following (categories) of personal data:
Personal data (name, email, tel. number) are only sent by means of an online contact form, these emails are sent directly to helder@helderaupair.com (secure). This data will be kept as long as the data is necessary to offer our services.
This website uses visitor statistics, statistics linked to IP addresses and browser data are automatically deleted after 2 months.

Sharing personal data with third parties

Au pair agency Helder only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques that we use

Au pair agency Helder only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferred settings. They also enable us to optimise our website. You can unsubscribe from cookies by setting your Internet browser in such a way that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser's settings.

View, modify or delete dat

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for the data processing or to object to the processing of your personal data by Au pair agency Helder and you have the right to data transfer. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organization named by you. You can send a request for inspection, correction, deletion, data reconciliation of your personal data or a request to withdraw your consent or objection to the processing of your personal data to helder@helderaupair.com. To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Burgerservicenummer (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Au pair agency Helder would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Personal Data Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Au pair agency Helder takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via helder@helderaupair.com.